TERMS & CONDITIONS
last change: 14.01.2026
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IMPORTANT NOTE:
The legally binding version of the Terms and Conditions is in German and can be accessed via the following file: GERMAN VERSION
Please note that while every effort has been made to ensure the accuracy of this translation, there may be inaccuracies. The German version of the Terms and Conditions is the only legally valid and authoritative version. In the event of discrepancies or disputes, the German version shall prevail.
farmbotic UG (limited liability)
Marienstr. 68, 41462 Neuss
Sales tax identification number: DE359360556
Disclaimer (Important Notice)
This disclaimer forms part of the General Terms and Conditions (GTC). Acceptance of the General Terms and Conditions (GTC) also includes acceptance of this disclaimer.
The information and services provided by farmbotic UG (limited liability) (“we” or “us”) are intended solely for general informational and marketing purposes. While we strive to provide accurate and up-to-date content, we make no express or implied representations or warranties of any kind regarding the completeness, accuracy, reliability, suitability, or availability of the website or the services for any purpose. Any reliance you place on such information is strictly at your own risk.
The use of this website or the services does not create any agency, partnership, or employment relationship.
The services and advice offered do not constitute legal, financial, tax, or other professional advice. Customers and users are solely responsible for ensuring compliance with all applicable local, national, or international laws and regulations.
The customer is solely responsible for the content provided by them. We assume no liability for content-related issues, including copyright infringements, misleading statements, or non-compliance with advertising regulations.
We are not liable for service interruptions caused by third-party platforms (e.g. Squarespace) or for technical errors that are beyond our control.
The use of templates, downloadable materials, or other resources provided through our services or our website is at your own risk. We cannot be held responsible for how these are implemented or for the consequences of misuse or incorrect application.
We make no warranty that our services or resources comply with laws outside the European Union. Customers based outside Germany—including those in the United States or Canada—are solely responsible for ensuring compliance with their local legal frameworks.
We disclaim any liability for performance issues caused by user intervention, misuse, or deviation from the provided instructions or systems.
We are not responsible for delays or failures in performance resulting from events beyond our reasonable control, including but not limited to natural disasters, governmental actions, internet outages, or force majeure events.
We reserve the right to amend or update this disclaimer at any time.
§1 Scope of Application
These General Terms and Conditions apply to the contract concluded with farmbotic UG (limited liability), hereinafter referred to as the “Service Provider”.
These terms apply to both entrepreneurs (§14 German Civil Code – BGB) and consumers (§13 German Civil Code – BGB), unless otherwise restricted by law.
These terms also apply to customers based outside the European Union, including but not limited to the United States and Canada. By purchasing services or entering into a contract with the Service Provider, customers outside the EU agree to the applicability of German law and the exclusive jurisdiction of German courts in accordance with §12.
§2 Relevant Service Packages
Website Creation
Includes a Squarespace website, contact form, mobile optimization, and up to 10 revision rounds.
E-commerce functionalities and complex integrations are not included unless expressly agreed in writing in advance.
All packages are clearly defined in individual service agreements. Additional services or requests outside the defined scope of services require a separate agreement.
§3 Conclusion of Contract
A contract is concluded when the customer (a) accepts a written offer or cost estimate from the Service Provider, or (b) purchases a service package via the website and expressly agrees to the respective service agreement and these General Terms and Conditions during the ordering process.
Acceptance may be effected by digital signature, email confirmation, or by checking the corresponding box as part of the online purchase process.
The Service Provider reserves the right to reject a customer relationship or to refuse performance at its own discretion—even after payment has been made. In such cases, the setup fee will be refunded in full, provided that no work has yet commenced.
§4 Prices and Payment Terms
All prices are stated in euros and include value-added tax (VAT), unless otherwise stated or legally exempt.
Setup fees are due in advance and must be paid before the commencement of work.
In the event of late payment, default interest may be charged at a rate of 5% above the base interest rate (§ 288 German Civil Code – BGB).
Ownership rights to websites or work results shall transfer only after full payment has been received.
If work has already commenced in the event of termination or withdrawal, the time spent will be charged at EUR 115 per hour (gross). Full handover of a website during the withdrawal period constitutes full performance of the service and excludes the right of withdrawal.
§5 Customer Obligations
The customer undertakes to:
Provide all required content (texts, images, brand materials, access credentials) in a timely manner.
Ensure that all submitted content is legally permissible and free of third-party rights.
Remain responsible for content changes, data usage, and legal compliance even after project completion.
Ensure compliance with all local and international data protection regulations applicable within their legal jurisdiction.
If the customer modifies advertising campaigns, tracking setups, or connected services without prior consultation, the Service Provider shall not be liable for any resulting performance impairments or legal consequences.
§6 Delivery and Timeframes
Timelines depend on the customer’s cooperation. Delays in the provision of content, access credentials, or feedback may delay delivery. The standard delivery time for setup is 2–3 weeks, depending on the scope of the order.
§7 Intellectual Property and Rights of Use
Upon full payment, the customer is granted a non-exclusive, transferable right of use of the final work results for their business purposes. This means that the customer may use the delivered materials (website, etc.) for commercial purposes but does not acquire ownership of the underlying tools, templates, or proprietary methods. Third-party content (e.g. images from the Squarespace gallery) remains subject to the respective licensing terms.
§8 Liability and Disclaimer
The Service Provider shall not be liable for:
The performance or results of advertisements, marketing measures, or website traffic;
The legal compliance of the customer’s content (texts, statements, images, logos, domains, etc.);
Downtime, policy changes, or technical disruptions of third-party platforms (e.g. Squarespace, Meta, Google);
Errors or damages caused by customer intervention or unauthorized access by third parties;
Damages resulting from missed deadlines caused by the customer (e.g. late provision of content, lack of feedback).
The Service Provider does not provide legal advice. All templates or legal texts provided must be reviewed by the customer’s own legal counsel. It must also be noted that the text templates used may not be reused, as they are not free of third-party rights.
Unless expressly agreed otherwise in writing, the Service Provider is not responsible for long-term maintenance, updates, backups, or platform changes after handover.
The Service Provider shall not be liable for delays or non-performance caused by events beyond its control, including but not limited to force majeure, natural disasters, internet outages, governmental restrictions, or platform suspensions.
Nothing in this clause limits liability for gross negligence, intent, or injury to life, body, or health, insofar as such liability is mandatory under German law.
The Service Provider is not deemed to be a representative, partner, or employee of the customer. Each party acts independently, and this agreement does not establish an employment, agency, or partnership relationship.
The Service Provider further reserves the right to terminate the contract at any time by written notice, in particular in cases of uncooperative behavior, lack of communication, or misconduct.
§9 Data Protection and Confidentiality
The customer is responsible for compliance with data protection laws (e.g. GDPR, cookie banners, privacy policies) in connection with their website and advertising campaigns, and for ensuring that their use of the website and data processing complies with the locally applicable data protection laws within their legal jurisdiction.
The data processing agreement (Annex E of the service agreement) forms an integral part of the contractual relationship.
§10 Right of Withdrawal (for Consumers)
If the customer is a consumer (§13 German Civil Code – BGB), the following applies:
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us in writing (e.g. by email or post). A sample withdrawal form is available upon request.
Consequences of Withdrawal:
If you withdraw from this contract, we will reimburse all payments received from you, less the costs for services already provided, which are charged at EUR 115 per hour (gross).
If you have requested that the services begin during the withdrawal period, you must pay the proportion of the services already performed up to the time of withdrawal.
Once the website has been fully delivered or transferred, withdrawal is no longer possible.
The Service Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
§11 Termination
The customer may terminate the services at any time in writing. In such cases, the following applies:
Services already rendered will be charged at EUR 115 per hour (gross).
The Service Provider likewise reserves the right to terminate the contract at any time by written notice, in particular in cases of uncooperative behavior, lack of communication, or misconduct.
Refunds are excluded unless expressly agreed otherwise in writing.
§12 Governing Law and Jurisdiction
German law shall apply. The place of jurisdiction shall be Neuss, Germany, provided that the customer is an entrepreneur within the meaning of §14 of the German Civil Code (BGB).
For consumers (§13 BGB), this choice of law does not limit any mandatory rights to which they are entitled under the law of their country of residence pursuant to Article 6(2) of the Rome I Regulation. The applicability of foreign consumer or contract law is excluded to the extent legally permissible.
§13 Amendments to the T&Cs
The Service Provider reserves the right to amend these General Terms and Conditions at any time for future business transactions. Customers will be informed of such amendments.
§14 Final Provisions
Should any provision of these General Terms and Conditions be invalid or unenforceable, the remaining provisions shall remain effective. Amendments require written form.
The customer confirms that they are not subject to trade restrictions, export bans, or economic sanctions imposed by the European Union, the United Nations, or the United States. The Service Provider reserves the right to refuse services or terminate contracts if such restrictions are identified.